Who controls your information
Mastline Reference Publishing Ltd is the controller of personal data described in this policy. Our registered address is 27 Bracken Gauge Street, Holbeck, Leeds LS11 8QJ, United Kingdom. Questions and rights requests may be sent to [email protected].
Information we collect
When you use the contact form or email us, we receive the name, email address, subject and message you provide. The site may also receive routine technical records from hosting infrastructure, including an internet protocol address, request time, requested page, browser information and security events. These records help deliver pages, diagnose faults and protect the service from misuse.
Cookie choices are stored in your browser through local storage. Optional display preferences may also be stored when you permit them. We do not ask for payment information, identity documents or sensitive personal information through this website.
Purposes and legal bases
We process enquiries to respond to your request and manage related correspondence. The legal basis is our legitimate interest in operating an editorial website and communicating with readers, or steps taken at your request where an enquiry concerns a possible agreement. We process security and server records for our legitimate interests in maintaining availability, detecting abuse and investigating technical faults.
Where consent is required for optional browser storage, we rely on consent. You may reject optional storage or change your choice by clearing local site data and selecting again.
Cookies, local storage and analytics
Essential local storage records whether you accepted, rejected or customised cookie settings. Functional storage may retain an optional interface preference. The site does not use advertising cookies. If measurement tools are introduced, they will be placed in the analytics category and activated only in accordance with the consent rules that apply to the visitor. Further details appear in the cookie policy.
Processors and disclosures
Service providers may process limited information for website hosting, email delivery, security, backup and technical support. They act under contractual instructions and may use information only to provide their services, meet legal obligations or protect their systems. We may disclose information when required by law, court order or a competent public authority, or when reasonably necessary to establish, exercise or defend legal claims.
If a provider processes information outside the United Kingdom, we use an appropriate transfer mechanism where required, such as an adequacy regulation or approved contractual safeguards.
Retention
Contact correspondence is kept only as long as reasonably necessary to answer the enquiry, maintain a useful record of editorial corrections, resolve disputes or meet legal obligations. Routine server records are retained for a limited operational period unless a security incident requires longer investigation. Browser storage remains on your device until it expires, is replaced or is cleared through browser controls.
Your rights
Under the UK GDPR and Data Protection Act, you may have rights to access, correct, erase or restrict personal data, object to processing, and receive portable data in applicable circumstances. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You may complain to the Information Commissioner’s Office.
Visitors covered by the EU GDPR may exercise equivalent rights and contact their local supervisory authority. California residents may request information about covered personal information, correction or deletion, and may exercise applicable rights without discriminatory treatment. We do not sell personal information or share it for cross-context behavioural advertising.
Security and changes
We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage system is completely secure. This policy may be revised when our practices, technology or legal duties change. Material changes will be presented on this page in clear language.